I didn't realize that the style of interaction in the upcoming Office 12 had a name: "results-oriented user interface." I learned it's name and more from Jakob Nielsen's alertbox column on What You Get is What You See (WYGIWYS). According to Nielsen, Word 2003 has over 1,500 commands. A results-oriented interface says screw these basic commands that you can't locate anyway -- you tell me what you want and I'll put together the variety of commands necessary to do that. The Office 12 screenshots are my first exposure to this approach and I've liked what I've seen so far, but full judgement comes when I can actually play with it.