Results tagged “Microsoft Office” from kwc blog

Beyond Menus and Toolbars in Microsoft Office
Jensen Harris, MS Office UE Team

Office 12 is an upgrade I wouldn't mind paying for, that is, assuming that work didn't let us get free copies. Those are big words for me, considering my "I Hate Microsoft" series of blog entries. I can imagine making documents faster with Office 12, or at least I can imagine making better looking documents in the same amount of time. Excel, which has been less functional for me than the spreadsheet program I used on my Apple IIe, looks like it will be come a useful tool for data analysis.

I felt that Harris made a convincing case as to why they are doing the UI revamp, that it's more than a marketing trick. The conventional wisdom out there is "Everything I need was in office [95, 97, 2000]." (For me it was Word 95). They collected a ton of data (including over a billion Office sessions) that told a different story. On a list of the top ten most requested features for Office: four of them were already in Office. Their conclusion was that "Office is good enough in that people have made peace with it." Another observation from the data was that the average user spends more time with Office (2.6 hrs/day) than they do with their spouse (2.4 hrs/day). When you take 400 million users * 2.6 hrs/day, it seems worth improving that experience. Harris rhetorically asked, "Have we reached the pinnacle of software that people use to get their job done everyday?"

It was also clear from the evolution of the Office design that a revamp was in order. The number of toolbars and taskpanes was getting out of control: they were create user interfaces to manage their user interface. There simply wasn't a good menu+toolbar paradigm for managing programs with 1500+ commands.

My notes are in the extended. I transcribed a lot of the new Office 12 elements, but text doesn't do a very good job of describing user interface. Overall, it's a more visually oriented interface: large gallery icons show what a command does and hovering over the icon gives you a preview of the result, e.g. if you hover over a font, your select is shown with that font. The UI is also much more contextualized. What you think of being on your right-click menu is now the focus of your toolbar menu. One of the most important design constraints introduced is that the UI is confined to a fix region of the screen and doesn't do any of the silly auto-hiding or auto-rearranging of Office past.

If you're really curious about the Office 12 UI I recommend visiting Harris' blog. You will find out that yes, they fixed the stupid start presentation button in Powerpoint. Also, new fonts!. Death to Times New Roman!

Summary tidbits: * "Is it worth taking this pixel away from the user?" * You must remove to simplify * Is there a classic mode? No. * They were trying to figure out what some of the commands in Excel did. Found out some options in Excel weren't hooked up into any code: "They didn't do anything!" * On Office 2000's 'auto' features: "The computer looks at the things you use the most and moves them around all the time." * On Office 2002 task panes: "New features aren't being invented, but I bet they will if we create a whole new rectangle"

Results-Oriented UI


I didn't realize that the style of interaction in the upcoming Office 12 had a name: "results-oriented user interface." I learned it's name and more from Jakob Nielsen's alertbox column on What You Get is What You See (WYGIWYS). According to Nielsen, Word 2003 has over 1,500 commands. A results-oriented interface says screw these basic commands that you can't locate anyway -- you tell me what you want and I'll put together the variety of commands necessary to do that. The Office 12 screenshots are my first exposure to this approach and I've liked what I've seen so far, but full judgement comes when I can actually play with it.